Human judgment governs. AI accelerates.
Twenty years of enterprise experience design. A published methodology for AI-accelerated delivery. A live site, shipped in twelve hours, you're interacting with right now.
Proof across three dimensions.
Methodology author. Builder architect. Enterprise change lead. Three projects that anchor what I do and how I work.
The Unspoken Balance
12 hrs — from empty directory to production full-stack site using Claude Code as an AI development partner. 5 pages, 15+ components, 11-page design system, 50+ human-directed iterations.
View Case Study
Strategic Translation Architecture
5 stages — a human-led, AI-accelerated methodology for transforming raw enterprise discovery into executive-ready deliverables and working production systems.
View Case Study
Executive Coaching + Enterprise Change Management AI Accelerated
40% — faster service response times projected. Change Management Office architecture. Three-Track Delivery Model. Ongoing 2025–2026. Client anonymized under NDA.
View Case StudyThe translation tax is the real cost.
Experience Architects, Business Strategists, and Change Managers are translators. We convert raw discovery into language executives act on, champions adopt, and end users trust. The Strategic Translation Architecture restructures the workflow so human judgment governs what matters and AI accelerates what does not.
AI handles production. You own the thinking.
Numbers that mean something.
Selected metrics from twenty years of work. Every number is attached to a story.
Tania Makroo
I'm a Creative Strategic Tactician who operates at the intersection of experience design, AI strategy, and enterprise change. Fifteen plus years across Fortune 500s, Salesforce Professional Services, and independent methodology work.
The through line: I translate complexity for executives and ship what I design. Most consultants stop at decks. I stay for the deploy.
Five stages. Three owners.
A human-centered, evidence-driven approach that scales across engagement types.
Discover
Interviews, workshops, source knowledge base.
Translate
Structure, narrative, funnel.
Architect
Information architecture, decision frameworks.
Deliver
Tiered communication, responsive executive-ready outputs.
Build
PRD-driven full-stack development, live URLs.
Let's Build Something Extraordinary.
Whether you're navigating AI adoption, building a change management office from the ground up, or need a thinking partner who ships — let's talk.
Human judgment governs. AI accelerates.
Twenty years of enterprise experience design. A published methodology for AI-accelerated delivery. A live site, shipped in twelve hours, you're interacting with right now.
Proof across three dimensions.
Methodology author. Builder architect. Enterprise change lead. Three projects that anchor what I do and how I work.
The Unspoken Balance
12 hrs — from empty directory to production full-stack site using Claude Code as an AI development partner. 5 pages, 15+ components, 11-page design system, 50+ human-directed iterations.
View Case StudyStrategic Translation Architecture
5 stages — a human-led, AI-accelerated methodology for transforming raw enterprise discovery into executive-ready deliverables and working production systems.
View Case StudyExecutive Coaching + Enterprise Change Management AI Accelerated
40% — faster service response times projected. Change Management Office architecture. Three-Track Delivery Model. Ongoing 2025–2026. Client anonymized under NDA.
View Case StudyThe translation tax is the real cost.
Experience Architects, Business Strategists, and Change Managers are translators. We convert raw discovery into language executives act on, champions adopt, and end users trust. The Strategic Translation Architecture restructures the workflow so human judgment governs what matters and AI accelerates what does not.
AI handles production. You own the thinking.
Numbers that mean something.
Selected metrics from twenty years of work. Every number is attached to a story.
Tania Makroo
I'm a Creative Strategic Tactician who operates at the intersection of experience design, AI strategy, and enterprise change. Fifteen plus years across Fortune 500s, Salesforce Professional Services, and independent methodology work.
The through line: I translate complexity for executives and ship what I design. Most consultants stop at decks. I stay for the deploy.
Five stages. Three owners.
A human-centered, evidence-driven approach that scales across engagement types.
Discover
Interviews, workshops, source knowledge base.
Translate
Structure, narrative, funnel.
Architect
Information architecture, decision frameworks.
Deliver
Tiered communication, responsive executive-ready outputs.
Build
PRD-driven full-stack development, live URLs.
Let's Build Something Extraordinary.
Whether you're navigating AI adoption, building a change management office from the ground up, or need a thinking partner who ships — let's talk.
